Resume

Kevin Land

Profession:                                        3D AutoCAD Design Drafter

Specialization:                                   AutoCAD 2013, 3DSMax 2012, MicroStation V8i

                                                         AutoCAD Revit 2013, Navisworks 2013

                                                         Adobe Suite CS5, Sketchup8, Lightroom 3

KEY QUALIFICATIONS

18 years of experience using AutoCAD drafting software and various other design programs. Autodesk 2012 Certified Professional and Autodesk Certified Instructor (ACI). Also trained in 3DSMax for 3D renderings and is a trained Videographer and Editor.

EDUCATION AND PROFESSIONAL STATUS

Autodesk AutoCAD 2014 Certified Professional and Certified Associate

Associates in Film and Video, Full Sail University 2005

3D Animator, 3DMirage 2000

AutoCAD Certificate, Computer Processing Institute 1998

   

EXPERIENCE RECORD

2016 - present SGA Productions (Orlando, FL)

AutoCAD Designer

Created drawings for customer designed stage facilities, trade show booth, or TV Stations.

Worked with in-house build department to bring to life customer designs.

Created labeling system to streamline builds and on-site installations.

2015 – 2016 Autodesk (Manchester, NH and Boston offices)

    Installation & Licensing Customer Service Specialist

Provided phone and web support for all Autodesk products with installation or network license issues.

Was instructed in usage of Salesforce to handle case volume and incoming phone calls.

After completing orientation in August, has worked on over 1000 cases with a solve rate of around 600 resulting in a Customer Service Satisfaction Rate of 85%.

Created knowledgebase articles for cases that required new solving techniques.

Created customer service web videos available for customers to solve minor problems.

Took part in beta deployment of Otto, an Auto-reply HelpBot, making sure the best reply to customers is given.

Was a moderator for online Goto Meetings for the Up and Ready Video Blog handling online questions.

2013 – 2015          Future Media Concepts (Boston & Philadelphia)

Freelance AutoCAD Instructor – Teaches 3 levels of AutoCAD learning: Beginner, Intermediate, and 3D

2010 – 2015         MOTT MACDONALD LLC

                               (Member firm of Mott MacDonald Group)

                               AutoCAD Drafter

National Grid – Involved in updating and creating new Conceptual and Secondary Electrical design drawings for East Longmeadow, Searsburg, Saugus, Depot Street, Meadowbrook, and Randolph projects.

Northeast Utilities Service Co. – Lead CAD Group liaison for NUSCO’s CAD department. Involved in the design and drafting of the schematics and wiring diagrams for NUSCO substation upgrade projects

NYSEG 115KV Substation – Maintained client specific standards and prepared the substation design drawings based on the client CAD standards. The work covered the physical design drawings, layout, grounding and structure details as well as relay panels layout and wiring.

GEMMA Sentinel Power Plant – Designed and created 3D Electrical Tray layout with exact tray dimensions to get a better understanding of locating possible hits.

NSTAR – Updated existing drawings to meet new NSTAR standards. Developed a simple layering standard to keep drawings clean and easily manageable.

NGRID – Worked on various station upgrade projects using only Bentley MicroStation V8i and Descartes.

CPV Valley – Created 3D site plan including Electrical Design layout, buildings, and local businesses.

VHB MassDOT Hines Street Bridge – Created 3D rotating bridge using AutoCAD and 3DSMax to show a visual representation of how electrical cables will be moved when bridge is open and closed.

2007 – 2008                                    GDF SUEZ DISTRIGAS OF MASSACHUSETTS

                                                      Contract Piping AutoCAD Drafter

Everett Marine Terminal – Worked with onsite LNG Engineers to maintain walk-downs and site construction plans

2006 – 2007                                    BARRY BEER DESIGN

                                                      Freelance Landscape Design/Drafter

Manhattan Beach, CA – Assisted in designing infinity pool and landscape designs

Studio City, CA – Assisted in landscape plant and arbor designs

2006 – 2007                                    STEINY & CO., INC

                                                      Contract Electrical Drafter

Los Angeles East Subway Tunnel Expansion Project – Recreated and corrected multiple electrical tunnel and station drawings

2002 – 2004                                    CAREBA POWER ENGINEERS, LLC

                                                      Electrical/Instrumentation Drafter

Medical Area Total Energy Plant (MATEP) – Worked closely with Electrical Engineer to measure on-site power control room to be recreated for various 3D design layouts

2000 – 2002                                    FITZMEYER & TOCCI

                                                      Freelance AutoCAD Drafter

Various Hospital Projects – Worked as a consultant with Engineers creating and editing electrical drawings

1998 – 2000                                    THE RITCHIE ORGANIZATION

                                                      Electrical AutoCAD Drafter

Emerson Hospital – Worked with Architectural and Electrical Engineers on multiple hospital redesigns

PUBLICATIONS

AutoCAD Exchange - Ask the Experts - October 3, 2011